When you make a donation via our website (timetohelp.be), we collect and process personal data necessary to manage your contribution. This may include your name, email address, billing information, and any other information you voluntarily provide.
We act as the data controller for this processing, in accordance with the General Data Protection Regulation (GDPR). Your personal data is processed solely for the purposes of:
-
administering and recording donations,
-
complying with legal and accounting obligations, and
-
communicating with you regarding your donation where applicable.
Payments are processed securely via third-party payment service providers, including Stripe and Bancontact. In order to complete your transaction, certain personal and payment data will be transmitted directly to these providers. These providers process your data in accordance with their own privacy policies and applicable data protection laws.
We do not store or have access to your full payment card details.
Your personal data will be retained only for as long as necessary to fulfil the purposes described above and to comply with our legal obligations.
Under the GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. You also have the right to lodge a complaint with a supervisory authority.
For any questions regarding this processing or to exercise your rights, please contact us at info@timetohelp.be.